Customer Service Agent - Call Center
Join iSLEEP as a Customer Service Agent ? Deliver Happiness Every Day!
At iSLEEP, we?re more than just another healthcare company ? we?re about delivering happiness. To our patients, our employees, and everyone we touch. We?re transforming healthcare by focusing on what matters most: people. With thousands of patients across 48 states, we?re growing fast, and we?re looking for passionate... Customer Service Agents to join our team and help make a real difference.
In This Role, your mission is simple: Spread joy. As a Customer Service Agent, you?ll be the first point of contact for our patients, ensuring that every interaction leaves them feeling valued and supported. You?ll play a key role in creating a positive experience, showing people how much we care.
Here?s What Your Days Might Look Like:
? Providing compassionate, thoughtful support to patients and clients, ensuring their questions are answered and their issues resolved with a smile.
? Assisting with scheduling appointments, answering calls, and processing orders efficiently while keeping things stress-free for the customer.
? Thriving in a dynamic environment where no two days are the same, wearing multiple hats to get things done and contribute to a fast-growing company.
What You Bring to the Table:
? A genuine passion for making people happy and delivering top-notch customer service.
? A positive attitude and team spirit ? we believe in supporting each other to succeed.
? Prior experience in healthcare, sleep medicine, or DME? That?s a bonus!
What We?ll Bring to You: At iSLEEP, delivering happiness is not just a goal ? it?s who we are. We?ll provide the tools, support, and flexibility you need to excel and grow both personally and professionally. Plus, our benefits are top-notch:
? Competitive pay
? 100% paid employee health, vision, and dental insurance. 25% covered for dependents.
? Three weeks of paid time off per year
? Paid federal holidays
? A fully stocked breakroom with snacks and drinks
? 401(k) with a 4% company match
? A company culture focused on joy, growth, and support
Shift: Monday through Friday, Day Shift.
This isn?t just any job ? it?s an opportunity to be part of something bigger. We?re not looking for just anyone; we?re looking for you.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
? Day shift
Work Location: Remote
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