Health Call Center Supervisor?/Member Services Supervisor?/Remote

Remote, USA Full-time Posted 2025-03-14

Position: Health & Benefits - Call Center Supervisor / Member Services Supervisor (Remote)

Employer Industry: Financial Services...

Why consider this job opportunity:
? Opportunity for career advancement and growth within the organization
? Flexible remote work options available in multiple states
? Supportive and collaborative work environment
? Chance to make a positive impact on member experience
? Recognized for outstanding workplace culture and benefits

What to Expect (Job Responsibilities):
? Provide day-to-day leadership to ensure a high-performance, customer service-oriented work environment
? Prioritize, assign, evaluate, and supervise the work of all Customer Service Representatives
? Provide coaching and guidance for performance improvement and development
? Direct and oversee the training of new representatives
? Maintain and increase employee engagement

What is Required (Qualifications):
? High school diploma, GED, or college degree
? 5 - 7 years of applicable experience
? Excellent analytical skills with a proactive nature
? Strong organization skills with a drive to meet deadlines
? Proficiency in Microsoft Excel, Word (including mail merge), and Outlook

How to Stand Out (Preferred Qualifications):
? Experience with Salesforce CRM preferred#J-18808-Ljbffr

Apply Job!

Apply for the Job

Health Call Center Supervisor?/Member Services Supervisor?/Remote

Similar Remote Jobs

Health Call Center Supervisor?/Member Services Supervisor?/Remote

American Express Remote Customer Service Opportunity

Remote Customer Service Representative - Bilingual

(Online Remote jobs) Apple At-Home Advisor

Apple Data Entry Jobs (Remote) $25/Hour

Customer Support Specialist (Remote) - Chewy

AWS Contact Center (AWS Connect) Engineer

DAYTIME Team Member - $14hr W/TIPS

Part-Time Quality Control Tester for Apps

Entry Level - Scheduling Assistant (Remote)

Member Service Representative

Remote Customer Service Chat Support ? Part Time

TurboTax Product Specialist (Work From Home) - Take the Next Step

Simple Amazon Data Entry Jobs You Can Do from Home

Virtual Occupational Therapy Positions Available | Work Remotely in CA Schools

Remote Talent Acquisition Specialist

Pharmacy Operations Associate

Associate Counsel (Remote)

Remote Math Instructor/Tutor - $18-$20/hr

Property Manager (Airbnb Account Management) - Contract to Hire