Member Administrative Specialist

Remote, USA Full-time Posted 2025-03-15

Description:
? Support critical business functions related to lab collection and transcription, insurance and eligibility verification
? Work with team members through ZenDesk, Slack, and internal medical records systems to process a variety of administrative workflows
? Execute manual insurance checks using existing processes and tools to ensure patients are eligible for treatment
? Follow established processes while providing insights and feedback for improvements
? Maintain team SLAs to support internal stakeholders
? Assist with tasks, as needed, to support the larger Member Support and Virta teams
? Facilitate applicant and patient communications while maintaining HIPAA compliance

Requirements: ? Available to work 40 hours per week and flexibility to work weekends as needed ? Strong and effective communication skills, with the ability to problem solve ? Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies ? High... attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta?s EMR platform ? Ability to think critically and be data-driven in solving patient problems ? Operational experience, especially in a fast-growing, rapidly changing environment

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Innovation and Uprightness in all that they do in our drug stores consistently. Whether you are new to working in drug stores or are an accomplished Drug store Expert

Posted on: 31-01-2025 10:04

Member Administrative Specialist

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