Customer Care Associate - Fully Remote Role
Are you passionate about giving amazing service? Are you consistently a top performer in your current company? If so, come and join our award-winning Customer Care team and be rewarded with a great salary and great opportunities for growth in your career.
About ihateironing:
We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.
Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a complex role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and... resolve any issues that arise.
There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided.
Requirements
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:
? Two year's minimum previous customer care experience
? Excellent attention to detail
? Well-organised and punctual
? A reliable and supportive team player
? Multitasking and time management
? Honesty and professionalism in everything you do
? Working hard and weekends when required
? Comfortable handling with 50+ calls on a daily basis
? Troubleshooting issues that may arise
? Handling customer complaints and providing appropriate solutions
? Ability to think on your feet and use your own initiative
? Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers
Benefits
? ?0,000 salary
? ?0.00 monthly health and fitness subsidy
? Opportunity for profit-related bonus
? Company pension
? Paid accommodation for two weeks of training in London
? Subsidised laundry and dry cleaning
? Opportunity for progression
? Great working environment
? Fully remote position
? Work every second weekend
Similar Remote Jobs
Customer Care Associate - Fully Remote Role
Posted on: 08-11-2024 05:10
Copyeditor / Proofreader (Pharmaceutical / Medical) [76473]
Posted on: 08-11-2024 05:10
Pharmacist - Remote - Work From Home!
Posted on: 08-11-2024 05:10
Technology and Cybersecurity Audit Staff II (Hybrid)
Posted on: 08-11-2024 05:10
Remote Data Entry Clerk FT and PT
Posted on: 08-11-2024 05:10
$17/hr. REMOTE Prior Authorization Specialist- NO WEEKENDS
Posted on: 08-11-2024 05:10
Lecturer in Veterinary Clinical Practice (LCVP) (Equine)
Posted on: 08-11-2024 05:10
Remote Full-Time Bookkeeper for Churches and Ministries
Posted on: 08-11-2024 05:10
Finance Officer (part-time 10 hrs per month)
Posted on: 08-11-2024 05:10
PST Fully Remote ServiceTitan Experienced Scheduling CSR
Posted on: 08-11-2024 05:10
Data Entry Clerk, Help Desk [Work At Home]
Posted on: 08-01-2025 08:06
Lead Health Information Specialist - Remote | WFH
Posted on: 16-07-2024 18:35
Senior Strategic Account Executive - Remote
Posted on: 13-09-2024 00:00
Home Office - Office of Supervisory Jurisdiction (OSJ) Principal - REMOTE from any US based location
Posted on: 17-02-2025 05:59
Remote Accommodation Reservationist
Posted on: 26-08-2024 00:00
Specialist Cricket Indirect Sales
Posted on: 14-02-2025 07:18
American Airlines Remote Job Work From Home $25/Hour
Posted on: 16-07-2024 19:06
ESL Teacher
Posted on: 16-07-2024 18:41
Online Amazon Jobs Work From Home job ? Part Time (Apply Now)
Posted on: 30-11-2024 09:46
Part-time Virtual Assistant
Posted on: 16-07-2024 05:47