[part Time Remote Jobs] Aetna Work From Home Jobs $26/Hour
Join our dynamic team at Aetna, a leading healthcare company committed to improving the quality of health and wellness globally. We are currently seeking motivated individuals to join us as Remote Customer Service Representatives on a part-time basis. If you're passionate about making a positive impact on people's lives and enjoy the flexibility of remote work, this position might be perfect for... you!
Position: Remote Customer Service Representative - Part-Time
As a Remote Customer Service Representative, you will play a crucial role in providing excellent customer service to our clients. Your responsibilities will include:
? Handling inbound customer inquiries and providing accurate information regarding our products and services.
? Assisting customers with billing inquiries, account changes, and claim resolutions.
? Resolving customer issues in a timely and professional manner.
? Maintaining a positive and empathetic attitude towards customers.
Responsibilities: ? Responding to customer inquiries via phone, email, and chat. ? Documenting customer interactions and accurately updating customer records. ? Collaborating with team members to ensure customer satisfaction. ? Adhering to company policies and procedures.
Requirements: ? High school diploma or equivalent. ? Excellent communication and interpersonal skills. ? Previous customer service experience is a plus. ? Ability to work independently and efficiently in a remote setting. ? Basic computer skills and familiarity with customer service software.
Perks and Benefits:
? Competitive hourly wage of $26/hour.
? Flexible part-time schedule, allowing for work-life balance.
? Remote work opportunity, eliminating the need for a daily commute.
? Ongoing training and professional development.
? Access to Aetna's health and wellness programs
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