Virtual Medical Receptionist (Remote - US Hours)
This a Full Remote job, the offer is available from: United States
ISTA Solutions, an outsourcing/offshoring company, is in search of skilled and passionate Virtual Medical Receptionist to join our team in South Africa. As a member of our team, you will have the opportunity to work with highly skilled professionals in the medical industry. We pride ourselves on providing excellent customer... service and creating a positive experience for clients. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you!
Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).
Requirements
? Proven experience in a receptionist, customer service, or administrative role within the medical field is essential.
? Familiarity with medical terminology and health insurance processes.
? Proficiency with electronic health record (EHR) systems and scheduling software.
? Strong communication skills, both written and verbal.
? Ability to work independently and manage multiple tasks efficiently.
? High level of organizational skills and attention to detail.
? Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
? Tech-savvy, with a good understanding of virtual communication tools (e.g., Zoom, Microsoft Teams).
? Compassionate and patient-centered approach to customer service.
Key Responsibilities: ? Answer incoming calls and respond to patient inquiries in a timely and courteous manner. ? Schedule, reschedule, and cancel appointments using the electronic health record (EHR) system. ? Manage the clinic?s email inbox, responding to patient inquiries and routing messages to the appropriate healthcare professionals. ? Verify patient insurance information, collect co-pays, and process payments as needed. ? Assist in processing patient forms, records, and documentation. ? Provide patients with information on clinic policies, services, and procedures. ? Ensure patient confidentiality by following HIPAA regulations and best practices for data security. ? Send reminders for upcoming appointments via email, phone, or SMS. ? Maintain an organized virtual filing system for patient records and correspondence. ? Liaise with medical staff to coordinate patient care and follow-up as needed.
If you are not contacted with 15 working days, please consider your application unsuccessful.
This offer from 'iSTA Solutions' has been enriched by Jobgether.com and got a 72% flex score
Similar Remote Jobs
Virtual Medical Receptionist (Remote - US Hours)
Posted on: 06-11-2024 04:54
Remote Senior HR Specialist / Personal Assistant
Posted on: 06-11-2024 04:54
Customer Service Representative - Onsite or Remote
Posted on: 06-11-2024 04:54
Fully Remote Sales Leader (Full or Part-Time)
Posted on: 06-11-2024 04:54
Entry Level Marketing Manager - COLLEGE GRADS
Posted on: 06-11-2024 04:54
Manager, Community Technical Support - Hybrid (Remote/On-site)
Posted on: 06-11-2024 04:54
Amazon Flex Delivery Driver - Earn /hr
Posted on: 06-11-2024 04:54
Social Media Producer (Part-time) ABC News Studios
Posted on: 06-11-2024 04:54
Tutors for University/Graduate Students for Any Subject
Posted on: 06-11-2024 04:54
Customer Support L1 Agent (3 month contract)
Posted on: 06-11-2024 04:54
Remote Account Support Associate
Posted on: 14-10-2024 04:22
Client Manager (Remote)
Posted on: 16-11-2024 00:00
Clerks. Part Time Data Entry Home Based
Posted on: 18-09-2024 00:00
Tennessee Residents Only - Healthcare Customer Service Representative
Posted on: 31-01-2025 10:00
chewy remote jobs
Posted on: 11-12-2024 17:45
Customer Service Representative, E-Commerce
Posted on: 16-01-2025 19:15
Walmart Part Time Jobs From Home $21An Hour
Posted on: 16-07-2024 18:47
Remote Teacher for Visually Impaired Students | Virtual WFH
Posted on: 23-09-2024 00:00
Healthcare Customer Advisor (Special Needs) - National Remote
Posted on: 11-08-2024 00:00
Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity
Posted on: 23-10-2024 04:43