Call Center (Swing Shift) Agent-24/7 Call Center
Currently operating in 4 states and supporting 7 locations, T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. Are you ready to transform the trades? Apply... today!
The Good Stuff:
? $19-21/hr
? Work from home!
? Medical, Dental, Vision (Free medical plan option for employee)
? 401k with 4% company match
? PTO, Paid Holidays, Paid Parental Leave
? Company provided laptop, monitor, and headset.
? Schedule includes working weekends and having 2 weekdays off. Shift is starting between 11am-1pm CT. (Swing shift)
Job Duties:
? Answer inbound calls and schedule service appointments
? Respond to and resolve voicemail messages, abandoned and missed calls from customers
? Respond to customer requests (email, webchat, text) to resolve issues
? Deliver call scripts clearly, be compelling, and personable
? Adhere to the company's plan for resolving customer complaints quickly and favorably
? Maintain and update customer database with complete and accurate information.
? Communicate with dispatch to ensure customers receive 5 Star Service
? Provide additional support to the team as needed
What you need:
? HS Diploma or GED
? 2+ year of customer service experience in a phone based role
? Experience working in the home services industry preferred
? Multitask by completing phone and computer work simultaneously
? Capability to type at least 40 WPM
? Proficiency with Microsoft Office or Google Suite
? Clear, kind, and energetic phone presence
? Ability to work fast paced and remain organized
? Must be a U.S. Resident
Similar Remote Jobs
Call Center (Swing Shift) Agent-24/7 Call Center
Posted on: 04-11-2024 05:37
$17/hr. REMOTE Prior Authorization Specialist- NO WEEKENDS
Posted on: 04-11-2024 05:37
FT Virtual Personal Assistant (Work From Home)
Posted on: 04-11-2024 05:37
Amazon Careers At Home $25/Hour ? mysmartpros
Posted on: 04-11-2024 05:37
Data Entry - Typist Part-Time - Remote
Posted on: 04-11-2024 05:37
Remote Assistant for Data and Applications (Typist)
Posted on: 04-11-2024 05:37
PT Virtual Administrative Assistant (Work From Home)
Posted on: 04-11-2024 05:37
Virtual Data Entry Assistant ( 100% Remote)
Posted on: 04-11-2024 05:37
Business Affiliate Coordinator ? Remote (No Selling)
Posted on: 04-11-2024 05:37
Work From Home - Customer Support Specialist
Posted on: 04-11-2024 05:37
Customer Service Rep (Opening Shift)
Posted on: 31-07-2024 19:12
Disney Careers Remote From Home $22/Hour
Posted on: 27-08-2024 00:00
Remote Behavior Specialist | Part-Time Opportunity
Posted on: 14-02-2025 07:17
Remote Live Chat Agent (Entry Level)
Posted on: 03-08-2024 00:00
Overnight Remote Jobs | Thrive in a Nocturnal Work Environment | Earn $25-$35/hr
Posted on: 09-11-2024 04:38
Service Aide - Part-Time (LAUGHLIN) ($16.97/hr)
Posted on: 24-09-2024 00:00
Field Sales Representative - Lynnwood, WA
Posted on: 07-09-2024 00:00
Data Entry Operator (Part-time) MUST RESIDE IN STATE OF OHIO
Posted on: 09-12-2024 18:32
Certified Senior Coder - Remote in OR
Posted on: 28-10-2024 09:49
American Express Remote Jobs Virtual Customer Care - Part-Time
Posted on: 01-07-2024 16:51