Customer Support Specialist - Work From Home
Remote Customer Support Specialist
Position Overview...
Leading online retailer specializing in premium pet supplies, dedicated to helping pet owners across the country provide their pets with exceptional care and love, seeks a motivated and detail-oriented Remote Customer Support Specialist.
In this role, you'll serve as the primary point of contact for customers, ensuring that each interaction reflects the company?s commitment to excellence and leaves a long lasting positive impression.
Key Responsibilities
? Deliver exceptional support through phone, chat, and email, handling inquiries, resolving issues, and providing product suggestions.
? Guide customers in navigating the website, assisting with product searches and the ordering process.
? Address and resolve customer concerns promptly and effectively.
? Manage returns, exchanges, and refunds in accordance with company guidelines.
? Maintain up-to-date knowledge of products and promotions to better assist customers.
? Coordinate with shipping and inventory teams to ensure efficient order fulfillment.
Qualifications
? Previous experience in customer service, call center, or a similar role.
? Strong verbal and written communication skills.
? Friendly and professional demeanor.
? Knowledge of CRM systems a plus.
Customer Support Positions Offer
? Competitive hourly salary based on experience.
? Full benefits package including health, dental, vision, and paid time off.
? Supportive and positive work environment.
? Employee discounts on a wide range of pet products.
? Flexible work from home options.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? Day shift
Work Location: Remote
Similar Remote Jobs
Customer Support Specialist - Work From Home
Posted on: 30-10-2024 05:35
Entry level / Data Entry Clerk (Remote)
Posted on: 30-10-2024 05:35
LOCAL !!! MUST HAVE HAZMAT AND CDL-A!!
Posted on: 30-10-2024 05:35
Urgent Need - Virtual Data Entry Assistant
Posted on: 30-10-2024 05:35
Sales Representative. Flexible Hours. Work from Home.
Posted on: 30-10-2024 05:35
VP - Practices, Tech and CCaaS Sales
Posted on: 30-10-2024 05:35
Virtual Data Analyst / Entry level (Remote)
Posted on: 30-10-2024 05:35
Entry level / Data Entry Clerk (Remote)
Posted on: 30-10-2024 05:35
Entry Level Data Entry Clerk (100% Remote)
Posted on: 30-10-2024 05:35
Remote SLP-CCC Position in Michigan Immediate Hire
Posted on: 30-10-2024 05:35
Homeoffice Buildings & Systems Engineering Mechanic with verification
Posted on: 05-01-2025 17:58
Evening Remote Customer Support Representative (Part-Time) ? Hiring Now
Posted on: 23-02-2025 00:00
REMOTE CONTENTS & FIRE Mitigation Biller $25-$29
Posted on: 26-08-2024 00:00
Amazon Warehouse Worker - Urgent Hire
Posted on: 23-01-2025 00:00
Entry Level Life Agent - No Experience Necessary (Remote)
Posted on: 23-07-2024 02:08
American Express Data Entry Remote Jobs ? US
Posted on: 22-10-2024 05:28
Lead Audio Design Editor at ESPN
Posted on: 16-07-2024 19:00
Remote Booking Agent ? No Experience Required
Posted on: 06-02-2025 00:00
Outbound Logistics Summer Intern (Remote Friendly)
Posted on: 23-11-2024 06:30
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 15-12-2024 15:02