WFH Administrative Assistant/Receptionist
Position: WFH Administrative Assistant/Receptionist
Location: Remote...
Job Type: Full-time
About HappyGo Travel Services: HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.
Responsibilities: Client Relationship Management: ? Serve as the primary point of contact for assigned corporate or individual clients. ? Build and maintain strong, long-lasting client relationships through regular communication and exceptional service delivery. ? Understand client goals and travel preferences to provide customized solutions and recommendations. Account Management: ? Manage the end-to-end travel planning process for clients, including itinerary creation, booking arrangements, and logistics coordination. ? Ensure all travel arrangements align with client budgets, policies, and preferences. ? Monitor travel schedules and proactively address any issues or changes to ensure seamless travel experiences. Customer Service: ? Communicate with clients via phone, email, and chat to understand their travel preferences and requirements. ? Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities. ? Handle inquiries, concerns, and complaints professionally and promptly. Booking and Scheduling: ? Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences. ? Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations. ? Confirm bookings and send detailed itineraries to clients. Destination Knowledge: ? Stay updated on travel trends, visa requirements, and safety information for various destinations. ? Offer insights and suggestions for travel experiences that match client interests. Administrative Tasks: ? Maintain accurate records of bookings, payments, and client interactions using our CRM system. ? Process payments and handle invoicing as needed.
Benefits:
? Competitive salary with performance-based bonuses.
? Remote work opportunity, allowing for flexible hours and work-life balance.
? Opportunities for professional development and training in the travel industry.
? Access to exclusive travel discounts and perks.
? Collaborative team environment with supportive colleagues.
Basic Qualifications: ? Proven experience in a similar customer service role or within the travel industry. ? Strong communication skills with fluency in written and spoken English (additional languages are a plus). ? Proficiency in using booking platforms and CRM systems. ? Excellent problem-solving abilities and attention to detail. ? Ability to work independently and as part of a team, with a customer-first mindset.
Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!
Powered by JazzHR
Similar Remote Jobs
WFH Administrative Assistant/Receptionist
Posted on: 25-10-2024 07:23
Warehouse Order Builder
Posted on: 25-10-2024 07:23
Data Quality Support
Posted on: 25-10-2024 07:23
Healthcare Appointment Coordinator
Posted on: 25-10-2024 07:23
Entry Level/Junior Paralegal
Posted on: 25-10-2024 07:23
Live Chat Assistant
Posted on: 25-10-2024 07:23
Home-based Flight Reservationist
Posted on: 25-10-2024 07:23
Global Compliance Manager
Posted on: 25-10-2024 07:23
Recruiter - Remote
Posted on: 25-10-2024 07:23
Elderly Care Provider
Posted on: 25-10-2024 07:23
Customer Service Agent - Flexible Schedule & Growth Opportunities
Posted on: 07-09-2024 00:00
Virtual Medical Scribe
Posted on: 16-07-2024 18:54
Remote Data Entry-Clerk
Posted on: 02-08-2024 17:48
Warehouse Production Worker ? 1st Shift
Posted on: 05-08-2024 00:00
Remote Member Services Representative
Posted on: 29-10-2024 05:42
Weekend Side Hustle Expert | Content Creator
Posted on: 31-01-2025 09:59
Transcriptionist, Legal - Michigan CER
Posted on: 26-11-2024 06:18
Amazon Flex Delivery ? Durham, NC
Posted on: 21-02-2025 00:00
Service Desk Associate - Overnight Shift (Remote)
Posted on: 07-09-2024 00:00
Remote-Business Development Manager **FLEXIBLE SCHEDULE **HEALTH BENEFITS
Posted on: 08-10-2024 00:00