Remote Customer Service Representative
- Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer accounts and update information as needed
- Analyze customer needs and recommend appropriate products or services
- Conduct outbound calling campaigns to follow up with customers or promote new products/services
- Requirements:
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient computer skills, including knowledge of Microsoft Office Suite
- Ability to analyze customer needs and provide appropriate solutions
- Must... be able to work flexible hours, including evenings and weekends if required
If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team of dedicated Customer Service Representatives!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: No more than 28 per week
Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule
Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift
Work Location: Remote
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