Inbound Call Center Representative

Remote Full-time
Job Summary Answer INBOUND calls in a courteous and professional manner representing the various businesses we service in a favorable way. This is a work from home position. SHIFTS AVAILABLE - Full Time or Part Time Hours - Weekend Shifts are required (1st or 2nd Shifts) - Weekday (Hours between 7a-11p) Applicants must be available to work 4-8 hours on various weekdays and weekends are required. Responsibilities and Duties - Answer the telephone in a timely and professional manor. - Take messages promptly and accurately according to specific guide lines - Retrieve and forward messages from answering system to our clients. - Answer questions and concerns from callers in a timely fashion. Qualifications and Skills EDUCATION AND QUALIFICATIONS - Education: High school graduate or comparable work experience. - Experience: One to two years receptionist, office or customer service experience, preferably in a medical or call center environment. OTHER REQUIREMENTS: - Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people. - Detail oriented with ability to work with computers. - Must be able to multitask in a fast paced environment. - Must have good typing skills. - Must have good vocabulary and spelling skills. Benefits - up to $3.50 Hourly Bonus based on performance - Medical - Vacation Pay - Dental - Life Insurance - 401K - Overtime Rates for Holidays - Room for advancement in a fast paced growth company This Job Is: • A good fit for someone who wants to work from home. • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more • A good job for someone just entering the workforce or returning to the workforce with limited experience • Open to applicants who do not have a college diploma • A job for which people with disabilities are encouraged to apply Work Remotely • Yes Job Types: Full-time, Part-time Pay: $12.50 - $16.95 per hour Expected hours: 10 – 40 per week Benefits: • 401(k) • 401(k) matching • Flexible schedule • Paid time off • Work from home Application Question(s): • Please tell us why you would be a good fit for this position? • Which days of the week are you available to work this job? Please be specific with Days and Times. ex: Tuesdays 6am-2pm Education: • High school or equivalent (Required) Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) Work Location: Remote
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