**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we're excited to introduce you to a unique opportunity to join the dedicated team at blithequark as an Amazon Locker+ Customer Service Associate. At blithequark, we're revolutionizing the way customers receive and return packages with our innovative Locker+ retail locations. As an Amazon Locker+ Customer Service Associate, you'll play a vital role in making this vision a reality by providing top-notch service to our customers, resolving issues with ease, and maintaining a clean and safe working environment. **About blithequark** blithequark is a leading e-commerce company that's changing the way people shop and interact with our brand. We're committed to delivering exceptional customer experiences, and our Amazon Locker+ retail locations are just one way we're making that happen. With a focus on innovation, customer satisfaction, and employee growth, blithequark is the perfect place to launch or continue your career. **Key Responsibilities** As an Amazon Locker+ Customer Service Associate, your duties will include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions and resolving issues in a timely and professional manner * Maintaining a clean, safe, and organized workspace, adhering to all safety guidelines and protocols * Managing responsibilities for a Locker+ location, including opening and closing the site * Utilizing technology such as smartphones and handheld devices to sort, scan, and prepare orders * Receiving truck deliveries and ensuring timely processing **Physical Demands** As a Customer Service Associate, you'll be required to perform physical labor, including: * Lifting up to 49 pounds, with or without reasonable accommodation * Standing and walking during shifts lasting up to five hours, with or without reasonable accommodation * Using carts, dollies, hand trucks, and other gear to move items around * Going up and down stairs (where applicable) **Work Environment** Our Amazon Locker+ locations are designed to provide a comfortable and safe working environment for our associates. You'll be working behind a counter, interacting with customers, and sorting packages in a climate-controlled environment. Depending on the location, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse. **Why You'll Love Working at blithequark** At blithequark, we offer a range of benefits and perks that make us a great place to work. Some of the reasons you'll love working with us include: * **Schedule flexibility**: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. * **Shift options**: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. * **Anytime Pay**: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). * **State-of-the-art facilities**: We have modern warehouses that are clean and well-organized. * **Safety**: Your safety is important to us, so we provide protective gear. All teams share safety tips daily. * **Culture**: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups. * **Team environment**: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * **New skills**: Depending on the role and location, you'll learn how to use the latest Amazon technology – including handheld devices and robotics. * **Benefits**: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more. * **Career advancement**: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. **Requirements** To be considered for this role, you must: * Be 18 years or older * Have the ability to understand and adhere to all job requirement and safety guidelines in English **How to Get Started** If you're ready to join our team and start delivering exceptional customer experiences, apply now! You can begin by submitting your application above. If you need help with your application or to learn more about our hiring process, you can find support here: Apply for this job