**Experienced Customer Service Agent – Ramp Agent Position at blithequark Fort Lauderdale, FL**

Remote Full-time
At blithequark, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a key player in our mission to connect people and places, we're seeking a highly motivated and customer-focused Ramp Agent to join our team at Fort Lauderdale Airport. If you're passionate about providing top-notch service, working in a fast-paced environment, and contributing to the success of our airline, we want to hear from you! **About blithequark** blithequark is a world-renowned airline that has been connecting people and places for over a century. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in the industry. With a diverse team of dedicated professionals, we strive to make every journey a memorable one. Our culture is built on a shared dedication to our values of Care, Integrity, Resilience, and Servant Leadership, which guide every decision we make and every interaction we have with our customers. **Key Responsibilities** As a Ramp Agent at blithequark, you will play a critical role in ensuring the safe and efficient handling of baggage, cargo, and mail. Your primary responsibilities will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather-related incidents. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure accurate routing of baggage to the customer's destination. * Collaborating with colleagues to ensure seamless operations and exceptional customer service. **Work Environment and Culture** As a Ramp Agent at blithequark, you can expect to work in a fast-paced, dynamic environment that requires flexibility and adaptability. You will be part of a close-knit team that is passionate about delivering exceptional customer experiences. Our work environment is designed to promote safety, efficiency, and productivity, with a focus on continuous learning and development. **Benefits and Perks** At blithequark, we believe in sharing our success with our employees. As a Ramp Agent, you can expect to enjoy a range of benefits and perks that will help you grow both personally and professionally. These include: * Competitive salary and industry-leading profit-sharing program * Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance * Generous 401(k) matching program up to 9% * New hire vacation package, including up to 2 weeks of paid time off * Paid personal time, including up to 56 hours per year * 10 paid holidays per calendar year * Comprehensive family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, and subsidized back-up care * Holistic wellbeing programs, including access to an employee assistance program, free financial coaching, and extensive resources supporting mental health * Domestic and international space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals focused on sustainability and reducing our carbon footprint * Business Resource Groups to connect employees with common interests and promote inclusion * Recognition rewards and awards through the Unstoppable Together platform * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks **What You Need to Succeed** To be considered for this role, you must meet the following minimum qualifications: * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States * Have a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge** While not required, the following qualifications will give you a competitive edge in this role: * N/A **How to Apply** If you're passionate about delivering exceptional customer experiences and contributing to the success of blithequark, we want to hear from you! Apply now to join our team as a Ramp Agent at Fort Lauderdale Airport. Apply for this job
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