Business Insurance Senior Client Service Representative
Welcome to Marsh & McLennan Companies, a leading global professional services firm that helps clients navigate the challenges of an increasingly complex world. We are currently seeking a dynamic and experienced Business Insurance Senior Client Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients in the business insurance industry. As a Senior CSR, you will play a crucial role in building and maintaining strong relationships with our clients, while utilizing your expertise to develop innovative solutions to meet their insurance needs. If you are a driven and customer-focused professional with a strong understanding of the insurance industry, we invite you to explore this exciting opportunity with us. Provide exceptional customer service to clients in the business insurance industry. Build and maintain strong relationships with clients. Develop innovative solutions to meet clients' insurance needs. Utilize expertise in the insurance industry to provide guidance and advice to clients. Act as the main point of contact for clients, addressing any inquiries or concerns. Coordinate with internal teams to ensure timely and accurate delivery of services to clients. Stay up-to-date with industry trends and changes in insurance policies and regulations. Identify potential risks for clients and propose appropriate risk management strategies. Prepare and present reports and proposals to clients, highlighting the value of our services. Collaborate with sales and marketing teams to identify new business opportunities and contribute to business growth. Train and mentor junior client service representatives to ensure high-quality service delivery. Maintain accurate records and documentation of client interactions and transactions. Adhere to company policies, procedures, and ethical standards at all times. Continuously seek opportunities to improve processes and enhance the overall client experience. Represent Marsh & McLennan Companies in a professional and positive manner at all times. Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job